Contact Us

Stop by and visit!

We invite you to stop by any of our conveniently located branches to find out more about our financial products and services.


Email us!

Standard Email: For additional information or comments, email Customer Service. IMPORTANT: Internet E-mail may not be secure. Unlike Online Banking, it does not use SSL encryption so please do not send sensitive information such as your Social Security Number or Account Number. E-mails containing sensitive account information MAY be sent through our Questions, Suggestions, Concerns, Compliments section found on the QUICK LINKS section of the www.dlevans.com Homepage.


Write Us!

D.L. Evans Bank

Corporate Headquarters

P.O. Box 1188

375 N. Overland

Burley, ID, 83318





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Contact Us By Phone1-888-873-9777
Automated Credit Card Services

Available 24 hours a day/7 days a week

1-800-423-7503
Bill Pay Customer Service

Hours: Monday-Sunday 7:00 a.m. to 1:00 a.m. (Eastern Time)

1-855-832-8410
Business/Technical Services

Cash Management
Online Banking
Remote Deposit Capture
Merchant Services
Hours: Monday-Friday 8:30 a.m. to 5:30 p.m. (Mountain Time)

1-866-661-5463
Cash Management or Online Banking

Hours: Monday-Friday 8:30 a.m.-5:30 p.m. (Mountain Time)

1-866-661-5463 or 208-678-2529
Credit Card Information Website

Available 24 hours a day/7 days a week

www.mycardstatement.com
Customer Service

Hours: Monday-Friday 8:30 a.m.-5:30 p.m. (Mountain Time)
Press “0” for a Representative

1-888-873-9777
Express Banking

Bank by Phone
Automated Service Available 24 hours a day/7 days a week.
Press “0” to reach a Representative
Hours: 8:30 a.m. to 5:30 p.m. (Mountain Time)

1-888-873-9777
Merchant Services: American Express Customer Support

Hours: Monday-Sunday, 24 hours a day

1-800-528-5200
Merchant Services: Online Processing (Authorize.net)

Hours: Monday-Friday 5:00 a.m. to 5:00 p.m. (Pacific Time)
Or visit www.authorize.net then click Customer Support

1-877-447-3938
Merchant Services: Terminal Support

Available 24 hours a day/7 days a week

1-800-552-8227
Mortgage Lending1-888-703-9484
Online Banking/Credit Card/Debit Card Customer Service

Hours: Monday-Friday 8:30 a.m.-5:30 p.m. (Mountain Time)

1-866-661-5463
Remote Deposit Capture: Customer Technical Support

Hours: Monday-Friday 7:00 a.m. to 8:00 p.m. (Eastern Time)

1-866-661-5463 or 208-678-2529
Remote Deposit Capture: Supplies/Machine Maintenance

For Supply Re-orders or Maintenance Agreements, call Burroughs Payment Systems
Hours: Monday-Friday 8:30 a.m. to 6:00 p.m. (Eastern Time)
Website: www.burroughsstore.com

1-800-287-7684
To Report a Lost or Stolen Credit Card1-800-423-7503
To Report a Lost or Stolen Debit Card1-800-472-3272