About Us / Contact Us

Contact Us

Stop by and visit!

We invite you to stop by any of our conveniently located branches to find out more about our financial products and services.

Email us!

For additional information or comments, email us at internetbanking@dlevans.com. IMPORTANT: Internet E-mail may not be secure. Unlike Online Banking, it does not use SSL encryption so please do not send sensitive information such as your Social Security Number or Account Number.

Write Us!

D. L. Evans Bank
Corporate Headquarters
P.O. Box 1188
375 N. Overland
Burley, ID, 83318

1-866-661-5463  or 208-678-2529

Contact Us By PhonePhone Number
Automated Credit Card Services
Available 24 hours a day/7 days a week		 1-800-423-7503
Bill Pay Customer Service
Hours: Monday-Sunday 5:00 a.m.–11:00 p.m. (Mountain Time)		 1-855-832-8410

Business/Technical Services
Cash Management
Online Banking
Remote Deposit Capture
Merchant Services
Hours: Monday - Thursday 8:30 a.m. - 5:30 p.m. and Friday 8:30 a.m. - 6:00 p.m. (Mountain Time)

1-866-661-5463

or 208-678-2529
Cash Management or Online Banking
Hours: Monday - Friday 8:30 a.m. - 5:30 p.m. (Mountain Time)

1-866-661-5463

or 208-678-2529
Credit Card Information Website
Available 24 hours a day/7 days a week		 www.mycardstatement.com
Customer Service
Hours: Monday - Friday 8:30 a.m. - 5:30 p.m. and Friday 8:30 a.m. - 6:00 p.m. (Mountain Time)

1-866-661-5463

or 208-678-2529
Debit Card Customer Service
Hours: Monday - Thursday 8:30 a.m. - 5:30 p.m. and Friday 8:30 a.m. - 6:00 p.m. (Mountain Time)		 1-844-233-5866
Debit Card Activation and PIN Selection
Available 24 hours a day/7 days a week		 1-800-992-3808
Express Phone Banking
Bank by Phone
Automated Service Available 24 hours a day/7 days a week.
Press “0” to reach a Representative
Representative is available: Monday - Thursday 8:30 a.m. - 5:30 p.m. and  Friday 8:30 a.m. - 6:00 p.m. (Mountain Time)		 1-888-873-9777
Merchant Services: American Express Customer Support
Hours: Monday-Sunday, 24 hours a day		 1-800-528-5200
Merchant Services: Online Processing (Authorize.net)
Hours: Monday-Friday 5:00 a.m. - 5:00 p.m. (Pacific Time)
Or visit www.authorize.net then click Customer Support		 1-877-447-3938
Merchant Services: Terminal Support
Available 24 hours a day/7 days a week		 1-800-552-8227
Mortgage Lending 1-888-703-9484
Online Banking/Credit Card Customer Service
Hours: Monday-Thursday 8:30 a.m. - 5:30 p.m. and Friday 8:30 a.m. - 6:00 p.m. (Mountain Time)		 1-866-661-5463
Remote Deposit Capture: Customer Technical Support
Hours: Monday-Friday 7:00 a.m. to 8:00 p.m. (Eastern Time)

1-866-661-5463

or 208-678-2529
Remote Deposit Capture: Supplies/Machine Maintenance
For Supply Re-orders or Maintenance Agreements, call Unilink.
Website: www.unilinkinc.com		 1-800-666-2980
Report a Lost or Stolen D.L. Evans Bank Credit Card 1-800-423-7503
Report a Lost or Stolen former Idaho Banking Company Credit Card 1-866-234-4691
Report a Lost or Stolen Debit Card 1-800-472-3272
Please don't hesitate to let us know your thoughts, questions, suggestions, or comments.

Corporate Headquarters
Tel: (208) 678-8615
Fax: (208) 677-5250
See Locations & Hours