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Holiday Closure

Digital banking solutions that you may not be aware of.

As a nation, we are experiencing unprecedented times due to the coronavirus pandemic. We at D.L. Evans Bank pride ourselves on being a Bank that makes our employees, customers, and communities a priority. The health, safety, security, and well-being of everyone is critical as we navigate these challenging times. 

The good news is that the banking industry has made great strides in the technology sector; therefore, providing convenient ways for you to do your banking online or via your mobile device. D.L. Evans Bank offers a full suite of digital solutions to assist you. 

Online Banking and Mobile Banking App­­­
Enrolling in our Online Banking services gives you real-time access to your account information 24 hours a day, 7 days a week. You will be able to view balances, transfer funds between accounts, pay bills, view statements, and so much more from the convenience and comfort of your own home.

Need to get your Online Banking done in a hurry? You can, with our Mobiliti™ Mobile Banking app. Use your mobile device to view real time balances, transfer funds between your D.L. Evans Bank accounts, pay bills, and more.

Download our App for your tablet, smartphone, or mobile browser and you'll be set. Enjoy the convenience of around-the-clock access to your accounts — at your fingertips.

Mobile Deposit
Need to deposit a paper check? D.L. Evans Bank offers remote deposit capture through our mobile banking app. Save time and avoid unnecessary trips to the branch; simply take a picture of the front and back of your check and follow the on-screen instructions. Endorsing the back of the check with your signature and the line “D.L. Evans Bank Mobile Deposit” is a must for all paper checks.

If you need to deposit cash, simply use one of our ATMs or Night Depositories.

Bill Pay
Did you happen to run out of checks and you need to pay bills? We got you covered. Paying bills online is easy, fast, and secure. Simply enter the company or person’s information and add it to your list of payees.

Bill Pay provides a helpful way to transfer money. If you have multiple checking or savings accounts at various financial institutions, you can transfer money between these accounts. So your money is always available...regardless of where you keep it.

Our eBills option allows you to unlock many other great features. Plus, since eBills are delivered in a secured electronic environment they're safer than receiving paper bills.

You can also set email reminders that can notify you when a bill is ready to be viewed. Reminders are perfect for bills that often change each month. For example, credit cards, utilities, and automatic payments. Reminders not only save time, but they also help you avoid missed payments

Zelle®
Need to send money to someone you know? Forget about sending cash... writing checks... or searching for an ATM. Just use Zelle®. Zelle is a fast, safe, and easy way to transfer money directly between almost any bank account within the U.S. With just an email address or U.S. mobile phone number you can send money, typically within minutes without going to the bank or ATM

Finding an ATM
Would you rather have cash available? We have made finding an ATM easy for you. Download our mobile app and select “Nearby ATM Locator”. Avoid paying that surcharge fee by using MoneyPass and finding an ATM anywhere in the U.S. To fulfill this need, simply visit www.moneypass.com and enter your city, state, or ZIP code to find an ATM close to you.

Apple Pay®, GooglePay™, and Samsung Pay
Limiting the handling of your physical debit card? When it's time to pay, the last thing you want to do is hand over your debit card to other individuals. With Apple Pay®, GooglePay™, and Samsung Pay, you can skip this worry. Instead, pay with a single touch and leave your Visa® Credit Card or Debit Card safe in your pocket. Just hold your device near the card reader, hold your finger to the Touch ID sensor (or enter your Passcode), and wait until you feel a short vibration. Your secure, private payment has been processed! Retain all the benefits and protections your card offers, while keeping your actual card number private. Setup is simple and just takes a few minutes.

D.L. Evans Bank customer service is available by dialing 1-866-661-5463 (standard hours of operation). We can also be reached by email at [email protected]. Don’t forget to follow us on Facebook or Instagram for more information. 

Published: 5/1/2020


 

COVID-19 Stimulus Scams

There has been an increase in email compromises using COVID-19 as a way to get access to credentials and exploit unsuspecting individuals. 

COVID-19 Stimulus Scams
Congress has recently passed a large COVID-19 relief and stimulus package. As with other aspects of the COVID-19 pandemic, fraudsters are exploiting the relief and stimulus to victimize the public. The U.S. Secret Service is observing a rise in stimulus relief fraud over the past several days and expect the fraud attempts to continue throughout the pandemic.

How to Identify Threat:
Criminal actors are using a variety of means to contact potential victims. In one instance, the criminal actors are using spoofed email addresses posing as U.S. Treasury officials requesting that the victim provide personal identifying information, so that they can receive their share of the stimulus.

How to Protect Against This Threat:
The U.S. Secret Service stresses that individuals seeking information about the stimulus/relief program contact the specific government agency via its website for guidance. Individuals should follow protocols published by those government websites. During this time, it is stressed that the public maintain an increased vigilance when providing any personal identifying information or other privileged and protected information.

Additional Resources:
The U.S. Secret Service is working with domestic and foreign law enforcement partners, along with the private sector, to disrupt and dismantle COVID-19 related fraud schemes. If anyone has any information related to this alert, the GIOC can be reached at [email protected].

Published: 4/13/2020


Update From Our President & CEO: Idaho Stay-At-Home Order Response

To Our Customers,

During these unprecedented times due to the coronavirus pandemic, we at D.L. Evans Bank pride ourselves on making the health, safety, security, and everyone’s well-being our top priority as we navigate these challenging times.       

With the newly issued statewide stay-at-home order put in place by the Governor of Idaho, Brad Little, we would like to assure our customers and communities that our drive-thru services will remain open, while our lobbies are closed to walk-in traffic. We still strongly encourage all of our customers to use our ATMs, night depositories, and the suite of digital solutions for self-service banking with 24/7 access to your accounts. 

For your convenience, we have expanded customer support services. You can call our customer service number at 1-866-661-5463, Monday through Friday from 8:00am to 5:30pm and on Saturdays from 10:00am to 2:00pm. 

We have been serving our communities for over 115 years and these challenging times will not deter our commitment to our customers. We are more than an institution; we’re a culmination of people – friends, neighbors, and business partners – who are driven to make our communities thrive. We appreciate your business and the trust you have placed in us.

Sincerely,
John V. Evans Jr.
President and Chief Executive Officer

*Our Blackfoot, Downtown Boise, Ketchum, Logan, and Rexburg branches do not offer drive through services at this time. Please contact the branch or your account officer to make an appointment for in person transactions.

Published: 3/25/2020


Paycheck Protection Program

If your business has been affected by COVID-19, let us be your helping hand. Click here to learn more about applying for a Paycheck Protection Program loan.

Published 3/31/2020


Important Message From Our CEO

To our customers,

As a nation, we are experiencing unprecedented times due to the coronavirus pandemic. We at D.L. Evans Bank pride ourselves on being a Bank that makes our employees, customers, and communities a priority. The health, safety, security, and well-being of everyone is of the utmost importance as we navigate these challenging times.       

D.L. Evans Bank is committed to serving your needs at all times, even during times of uncertainty, as we have done since 1904. We are proud of our history and the fact that we are a safe and sound community bank. We have endured trying times in the past, helping our customers and communities we serve, and we will continue to do that now.          

Because we care so deeply about our employees and customers, our main priority at this time is to prevent the spread of coronavirus. As such, effective Friday, March 20, 2020, D.L. Evans Bank will remain open for business however our lobbies will be closed to walk in traffic. Our drive through window service* will be open for regular transactions, and we will offer appointment only services at all branch locations for those customers who have more in-depth transactions. We strongly encourage all of our customers to use our ATMs, night depositories, and the suite of digital solutions for self-service banking with 24/7 access to your accounts. 

For your convenience, we have expanded customer support services. You can call our customer service number at 1-866-661-5463, Monday through Friday from 8:00am to 5:30pm and on Saturdays and Sundays from 10:00am to 2:00pm. 

We have been serving our communities for over 115 years, through many challenging times. We are more than an institution; we’re a culmination of people – friends, neighbors, and business partners – who are driven to make our communities thrive. We appreciate your business and the trust you have placed in us. 

Sincerely,
John V. Evans Jr.
President and Chief Executive Officer

*Our Blackfoot, Downtown Boise, Ketchum, Logan, and Rexburg branches do not offer drive through services at this time. Please contact the branch or your account officer to make an appointment for in person transactions.

Published: 3/20/2020


FDIC Insurance Coverage - Frequently Asked Questions & Answers 

You may have questions about the safety of your money during a pandemic and deposit insurance. Click on this document to read more and get answers to some of the most frequently asked questions.

Published: 3/23/2020


Important Information Regarding the Coronavirus

At D.L. Evans Bank, the health, safety, security, and well-being of our employees, customers, and communities are of the utmost importance amid concerns about the spread of the coronavirus disease (COVID-19). We want to share information with you about how we continue to operate safely and effectively.

The Bank has implemented the following guidelines:

  1. All ATM key pads are sanitized daily.
  2. All night depository surfaces are sanitized daily.  
  3. All check writing stands and teller transaction areas are sanitized throughout the day.
  4. An alcohol based hand sanitizer that contains at least 60% alcohol is available for customer use at the check writing stand and at each teller station.

We encourage all of our customers to use D.L. Evans Bank’s digital solutions for self-service banking and 24/7 account access.  You can access your accounts online at www.dlevans.com  or by using the mobile app at your convenience. From there you can pay your bills, view transactions, deposit checks, view balances, find an ATM, and more. If you have not enrolled in online access, it only takes a few minutes and you can do so through the dlevans.com website or through the mobile app (personal account holders only). Business customers will need to contact their Business Banking Officer to obtain access to the Business mobile app.

This is what you can do to help prevent the spread of COVID-19:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Should you find yourself in need of assistance with banking matters, please contact us.

We will continue to monitor the Center for Disease Control (CDC) and the World Health Organization (WHO) for accurate information relating to the Coronavirus, communicate with employees as necessary, consider any potential operation interruptions deriving either from internal or external sources, and respond accordingly. 

Beware of scams:

Be careful with any suspicious emails, phone calls or text messages related to COVID-19. The intent of such notifications is to trick you into sharing your personal information such as usernames and passwords or to donate funds to fraudulent organizations. If you receive a suspicious request of any sort, do not respond, click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation.Click here to read more. 

Published: 3/13/2020