Video Banking

Navigate your way to convenience.

Streamline your banking with Online Banking and Bill Pay. View balances in real-time, transfer funds between accounts, pay bills, set up account alerts, and more — all from the convenience of your own computer.

24/7 real-time access to your accounts gives you more control of your finances — and a lot more free time.


  • Free, secure, and easy-to-use service for D.L. Evans Bank customers
  • Manage a number of banking activities anytime, anywhere with internet access:
  • Pay one-time or recurring bills with ease
  • Set up account alerts via SecureAlerts
  • Make more time for yourself; fewer bank trips necessary
  • Print or download to popular financial management software

View the Online Banking and Bill Pay demos to learn more.


  • Access eStatements
  • View account balances and transaction history
  • Transfer funds between your D.L. Evans Bank accounts (one-time and recurring transfers)
  • View check images
  • View loan information
  • Schedule payments in advance
  • Set up payment reminders
  • Ensure payments are received on time
  • Have all payee information in one convenient place
  • Retain funds until items are presented for payment
  • Avoid paper clutter
  • More secure than paper billing
  • Send and receive money via Zelle®
  • Set up alerts for balance thresholds, check clearings, etc.
  • Select which activities you want to monitor
  • Add or remove alerts at any time
  • We will notify you the moment something important happens in your account
  • Receive messages instantly via email, text, or push notifications
  • View the SecureAlerts demo here


Online Banking FAQs

How do I allow Cookies to display Bill Pay?

What steps do I follow to enroll in Online Banking?

How do I reset my password?

How do I set up External Transfers?

What if I receive an error message on the login page?

How can I view my account number?

How to use Bill Pay?

How to enroll in eStatements?

Online Banking Enrollment Steps

To get started, read and agree to the Online Banking Disclosure by clicking “Enroll.”

1. First Time Login Information

  • Select the applicable Type of Account you will be entering in the Type of Account field.
  • Enter the entire checking, savings, CD, or loan account number, without dashers or spaces. Debit/ATM Cards are not considered valid account numbers. 
  • Enter your social security number without dashes or spaces. 
  • The PIN is the last four of your social security number or telephone banking PIN, if one has been established. 
  • The security question and security answer are defined by you. This helps us to identify you when calling for assistance. 
  • Business Customers – Please enter the last four of your social security number not the employer identification number of the business. This assists us in identifying you and your online account when calling for assistance.

2. New Username and Password

  • Enter a new username (It must be at least six (6) characters in length)
  • Enter and confirm a new password. Your password is case sensitive, must be between 8-17 characters in length, and include at least one number, one letter, and a special character such as @#$. Avoid using *!`~^ 

3. Set Up Challenge Questions

Defined security questions are another form of identification used in addition to your username and password. You will be presented with these questions when logging into your Online Banking, especially if it is from a different IP Address, different browser, different geographic location, different device/computer, or due to a rotating IP Address.

Complete the information as instructed:

  • Challenge questions — Select challenge questions that are not easy for others to guess, and input the corresponding answer. Three questions will automatically appear, but you have the ability to select different questions by using the drop-down arrow in the question field. You are required to answer all three questions. 

4. Electronic Statement Enrollment

Complete the eStatement enrollment confirmation by clicking on Enroll, Ask Me Later, or Decline.

  • To accept eStatements, you may be required to enter and confirm your valid email address.
  • You will be required to click on the hyperlink and read the full eStatement/eDocument disclosure before enrolling. (You can also print the disclosure for your records.) You cannot check "I have read and accept the electronic statements terms and conditions" until clicking on the hyperlink.
  • Mark the box for the account(s) you wish to enroll in eStatements.
  • If you are not able to enroll in all of your accounts, please contact your branch or the Electronic Banking Department for assistance at 1-866-661-5463.

5. Set Up SecureAlerts

In order to set up SecureAlerts you will first need to set up the contact options. To begin, log onto Online Banking and click on “Manage Alerts” from the Home page.  Next, click on “Contact Options” then follow the steps below:

Contact Options
You have the option to select the time zone that you wish to receive the alerts.  We are in the Mountain Time Zone. Specify alert options by choosing to receive alerts through email, text message, or both.  You can also set up Do Not Disturb options for your contact options.

To set up alerts by email:

  1. In the Email section, click “Add Email”
  2. Enter the email address where you would like to receive alert notifications and click “Save”
  3. Click “Send Activation Code”. The system will send an activation code to the specified email address
  4. Type the activation code received through email
  5. Click “Activate”. The system will confirm the activation
  6. If you would like to add multiple email addresses, repeat steps 1-5 as necessary

To set up alerts by text message:

  1. In the Text Message section click “Add Mobile”
  2. Enter the mobile number and click “Save”
  3. Click “Send Activation Code”. The system will send an activation code to the specified mobile number
  4. Type the activation code received by text message
  5. Click “Activate”. The system will confirm the activation
  6. If you would like to add multiple mobile numbers, repeat steps 1-5 as necessary

To set up Do Not Disturb options for Email or Text Messages complete the following steps:

  1. Click “Set Up” under Do Not Disturb of either the Email or Text Message sections
  2. A pop-up will display. Under “Do Not Disturb Options”, specify the Start Time and End Time
  3. Click “Save”

Managing Existing Alerts
You can edit an alert to manage the email address(es) or mobile number(s) that is receiving the alert or delete an alert you no longer want to receive.  

To edit an alert follow the below steps:

  1. Go to “Manage Alerts” from the home page
  2. In the Overview tab find the alert you want to update
  3. Click “Edit”
  4. Check or uncheck the applicable boxes under “Send an alert to” to manage the email address or mobile number that receives the alert.  You can also update the specified day/time that notifications are sent for applicable alerts, such as ‘Current Balance’
  5. Click “Save”

To delete alerts follow the below steps:

  1. In the Overview tab find the alert you want to delete
  2. Click “Delete”
  3. A pop-up will display asking you to confirm that you would like to delete the alert.  Select “Yes”
  4. The alert will be removed from the Overview tab

6. Mobile Banking

You will be asked if you wish to enroll in Mobile Banking, with the option to Enroll, Ask Me Later, or Decline.

  • To accept, follow the instructions of the enrollment process, or decline and download the App through your App Store.

Once you have successfully completed the enrollment process, you will be directed to the main page of your Online Banking. To access your account information in the future, log into and enter your username under the “Online Banking Login: Access my Account” area.

Please note: If you do not log into your Online Banking account at least once in a six month period, your Online Banking account will be deactivated, for security purposes. If this occurs, you will be required to re-enroll in order to access your account information.

SecureAlert FAQs

Can I set up alerts from the mobile banking app?

Yes. To set up push notifications through our personal Mobile Banking app, just log on, select More from the main menu, then Alerts. Turn on Push Notifications. Once turned on, you can set up account alerts, security alerts, and view your recent history of alerts sent.

How do I activate an email address or phone number to receive alerts?

When setting up alerts from the Contact Options tab, just click "send activation code." Type the code you receive into the activation box.

How do I sign up to receive SecureAlerts?

Log into Online Banking and select "Manage Alerts" option located on the upper portion of the screen. You can select from the categories you wish to receive alerts on.

Is there a fee to receive alerts?

No. This is a free service. However, please note that text message and data fees may be charged by your service provider to receive text alerts.

Can I use alerts to help guard against fraud?

Absolutely! We recommend that all customers set-up SecureAlerts to monitor account activity. When you activate Alerts you'll know exactly what's happening with your money, and you can watch suspicious activity in real-time.

Can I receive a daily balance alert?

Yes! Our threshold alerts will notify you in real-time when your balance falls below the amount you set. 

How does the Do Not Disturb option work?

Any alerts generated during that time frame will be held until that period ends. To set this up, go to the Contact Options under Alerts.

Credit Sense FAQs

Q. What is Credit Sense Credit Report?
A. Credit Sense Credit Report provides you all the information you would find on your credit file including a list of open loans, accounts, and credit inquiries.  You will also be able to see details on your payment history, credit utilization, and public records that show up on your account. Like Credit Sense, when you check your credit file, there will be no impact to your score.

Q. How does Credit Sense differ from other credit scoring offerings?
A: Credit Sense pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus: Equifax, Experian, and TransUnion. This model seeks to make score information more uniform between the three bureaus to provide consumers a better picture of their credit health.

Q: Why do credit scores differ?

A: There are three major credit-reporting bureaus—Equifax, Experian and Transunion—and two scoring models—FICO or VantageScore 3.0—that determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 factors of a credit report may be taken into account when calculating a score and each model may weigh credit factors differently, so no scoring model is completely identical. No matter what credit bureau or credit scoring model is used, consumers do fall into specific credit ranges: Excellent 781–850, Good 661-780, Fair 601-660,
Unfavorable 501-600, Bad 500 or below.

Q: What if the information provided by Credit Sense appears to be wrong or inaccurate?
A: Credit Sense makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information, but every user can “File a Dispute” by clicking on the “Dispute” link within their Credit Sense Credit Report. However, The Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.

Q: There is a section on the site that features both D.L. Evans Bank product offers and financial education articles. Why am I seeing this?
A: Based on your Credit Sense information, you may receive D.L. Evans Bank offers on products that may be of interest to you. In most cases, these offers may have lower interest rates than the products you already have. The educational articles, written by Jean Chatzky and the Credit Sense team, are designed to provide helpful tips on how you can manage credit and debt wisely.

Q: Will Credit Sense share my credit score with D.L. Evans Bank?
A: No, Credit Sense is a free service to help you understand your credit health, how you make improvements in your score and ways you can save money on your loans. D.L. Evans Bank uses its own lending criteria for underwriting its loans.

Q: Will accessing Credit Sense ‘ping’ my credit and potentially lower my credit score?
A: No. Checking Credit Sense is a “soft inquiry”, which does not affect your credit score.  Lenders use ‘hard inquiries’ to make decisions about your credit worthiness when you apply for loans.


Set up account alerts via SecureAlerts.

  • Set up alerts for balance thresholds, check clearings, etc.
  • Select which activities you want to monitor 
  • Add or remove alerts at any time
  • We will notify you the moment something important happens in your account
  • Receive messages instantly via email, text or by push notifications

View the SecureAlerts demo here.

Easy access to all your banking statements and documents.

What if there was a way to view your account statements and other documents quicker, easier, and with less clutter to deal with? Sign up for eStatements/eDocuments and enjoy all this and more.

With eStatements/eDocuments, you're not only reducing paper and helping to save our natural resources, you're also signing up for extra protection; without a paper trail, identity thieves have a harder time stealing your information. eStatements/eDocuments just make sense.


  • Easy to read and can be saved in a PDF format
  • Safe and secure
  • Save paper
  • Access past statements online
  • Available anytime
  • Save filing hassles
  • Get statements sooner than by mail
  • Reduce chance of identity theft

Get Started

Adding eStatements/eDocuments to your business account? Visit your local branch to enroll.

For customers with personal accounts, you can enroll in eStatements/eDocuments online. After initial Online Banking enrollment, follow these steps:

  • Click on "Profile" in the upper right-hand corner of your Online Banking screen.
  • Scroll down to the "Electronic Statements" banner and click Edit. This will list all accounts eligible for eStatements/eDocuments.

To enroll in eStatements/eDocuments, you must first enroll in Online Banking.

The simple way to switch your checking.

The Fast, Secure and Free Way to Switch Your Automatic Payments & Direct Deposits!

Now you can easily move recurring payments and direct deposits to your D.L. Evans Bank account, all with one click. With ClickSWITCH™ account information is transferred instantly. It’s fully automated, convenient and takes as little as 10 minutes.

How ClickSWITCH Works

  1. Access D.L. Evans Bank ClickSWITCH portal here:
  2. Enter the SwitchTRACK code provided to you by your branch and create your personal password.
  3. When prompted, enter your new password, and log in.
  4. Read and accept the terms of use.
  5. Click on your desired tab and follow the instructions to create and submit your switches.

Enjoy a Smooth Account Transition

Switch Summary
View the progress and details of your requested switches.

Switch Status
Track and see confirmation when your account has been switched to D.L. Evans Bank.

Balance Assist
Advises you on approximately how much money to keep in your old account until the switch to D.L. Evans Bank is complete. We suggest that you keep your old account open for 30 days to allow time for the switch to be confirmed and for checks and automated payments to clear.

 Make Sense of Your Credit

Give yourself an extra layer of security with Credit Sense. By using this free service, provided through your online and mobile banking, you can monitor your credit score and be alerted if any activity has been detected. Some of these activities may include - if a new account has been opened, if your address or employment has changed, if a credit inquiry has been made, or if any delinquencies have been reported on your credit. All of this helps you to stop identity theft before your credit is damaged. This is a free service that can help you understand your credit health, work to improve your score, and monitor for fraud through email alerts. Your personal information is encrypted and secure and won’t be shared or sold to anyone so you can rest easy while making sense of your credit.

Receiving Credit Sense reports can also help you understand your credit and turn it into a financial tool that works for you. You will be able to see details on your payment history, how you are using your credit, and access your full credit report. As long as you are a regular online banking user your score will be updated every month and there will be no impact to your score for using this service. Credit Sense utilizes TransUnion, one of the three major credit reporting bureaus, and VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus, to calculate your score. This model has been specifically designed to make score information more uniform between the three bureaus to provide you with a better picture of your credit health. Credit Sense can help you manage your credit so when it comes time to borrow for a big-ticket purchase—like buying a home, a car, or paying for college—you have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with D.L. Evans Bank. Monitor, build, and make sense of your credit with Credit Sense.